Legal

Terms & Conditions

Last updated: March 14, 2026

1. Acceptance of Terms

By accessing or using the OnBiz website and services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to all of these Terms, you may not access or use the Services.

These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and OnBiz (“Company,” “we,” “us,” or “our”). By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

2. Description of Services

OnBiz is a platform for the sale of turnkey online businesses. All businesses listed on OnBiz are owned and operated by OnBiz or its affiliates. We are not a marketplace or broker — we sell businesses directly to buyers.

Our Services include:

  • Listing and showcasing turnkey online businesses for sale
  • Providing detailed business information, metrics, and performance data
  • Facilitating the purchase and transfer of digital businesses
  • Providing post-sale support and transition assistance
  • Optional add-on services such as extended support, marketing playbooks, and audits

3. User Accounts

Some features of the Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  • Provide accurate and complete registration information
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Purchases & Payments

All prices listed on OnBiz are in United States Dollars (USD) unless otherwise stated. Prices are subject to change without prior notice, though any price changes will not affect orders already confirmed.

By completing a purchase, you agree that:

  • You have the legal authority and financial means to complete the transaction
  • All payment information you provide is accurate and complete
  • You authorize us to charge the specified amount to your payment method
  • Additional fees may apply for optional add-on services (e.g., extended support, marketing playbooks)

We accept payments via major credit cards, wire transfer, and other methods as indicated at checkout. All transactions are processed through secure, PCI-compliant payment processors.

5. Refund Policy

Due to the nature of digital business transfers, all sales are generally final. However, we offer limited refund protections:

  • Material Misrepresentation: If a business’s actual performance materially differs from what was represented at the time of sale (e.g., revenue was overstated by more than 20%), you may request a full refund within 30 days of transfer completion.
  • Failed Transfer: If we are unable to complete the transfer of all agreed-upon assets within 14 days of purchase, you are entitled to a full refund.
  • No Refunds For: Buyer’s remorse, changes in market conditions after purchase, or the buyer’s inability to operate the business.

Refund requests must be submitted in writing to support@onbiz.com within the applicable time period.

6. Business Transfer Process

Upon completion of a purchase, we will initiate the transfer of the acquired business. The transfer process typically includes:

  • Transfer of all source code, databases, and digital assets
  • Transfer of domain names and hosting accounts
  • Transfer of third-party service accounts (where applicable)
  • Handover documentation and operational guides
  • Post-sale support for the period specified in your purchase

You agree to cooperate with the transfer process by providing necessary account information, verifying receipt of assets, and completing any required documentation in a timely manner. Transfers are typically completed within 7–14 business days.

7. Intellectual Property

Upon completed purchase and full payment, ownership of the acquired business’s intellectual property (including source code, trademarks, content, and digital assets) transfers to the buyer, subject to any third-party licenses that may apply.

The OnBiz brand, website design, logos, and proprietary tools remain the exclusive property of OnBiz and may not be copied, reproduced, or distributed without written permission.

You may not use OnBiz’s name, trademarks, or branding to imply endorsement or affiliation beyond the scope of your purchase.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONBIZ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR PURCHASE OF ANY BUSINESS.

Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the total amount paid by you to OnBiz in the twelve (12) months preceding the claim.

We do not guarantee any specific business performance, revenue, or profitability after transfer. Historical performance data is provided as-is and does not guarantee future results.

9. Indemnification

You agree to indemnify, defend, and hold harmless OnBiz and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Services
  • Your violation of these Terms
  • Your operation of any acquired business after transfer
  • Any third-party claims related to businesses you have purchased

10. Dispute Resolution

Any disputes arising from or related to these Terms or the Services shall first be resolved through good-faith negotiation between the parties for a period of thirty (30) days.

If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and shall be conducted by a single arbitrator.

You agree that any arbitration shall be conducted on an individual basis and not as a class action or representative proceeding. You waive any right to participate in a class action lawsuit or class arbitration.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Wilmington, Delaware.

12. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated through the Services or via email to registered users. Your continued use of the Services after any modifications constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically. The “Last updated” date at the top of this page indicates when these Terms were most recently revised.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us: